Local: 847-863-1441
Toll Free: 877-299-8151



Main Headquarters

744 Walden Drive
Palatine, IL 60067

Phone: 847-863-1441
Toll Free: 877-299-8151

Chicago Office

50 E. Bellevue
Chicago, IL 60611

Phone: 773-432-4128
Toll Free: 877-299-8151

Privacy Policy

This is the Online Privacy Policy of Sheffield Marketing, Inc.
Sheffield Marketing cares about protecting the privacy of individuals who visit the Sheffield Marketing Web site for information, products, and services. This policy explains how we at Sheffield Marketing ensure the responsible use and protection of any personally identifiable information that we receive online.

Sheffield Marketing understands the importance of personal privacy online. Sheffield Marketing has developed its Web site with personal privacy in mind. At Sheffield Marketing, privacy on the Internet means that:

  • you have control over any personally identifiable information you decide to submit to Sheffield Marketing
  • Sheffield Marketing informs you how we use any personally identifiable information that is submitted to us online
  • Sheffield Marketing is committed to treating your information confidentially at all times.

It is not necessary to provide any personally identifiable information when you visit the Sheffield Marketing Web site.
You can browse the Sheffield Marketing Web site without disclosing any information that identifies you as an individual ("personally identifiable information"). Sheffield Marketing provides you with the opportunity to contact Sheffield Marketing online--to ask a question, learn more about a product, or to ask for help with a product you already have. If you choose to contact Sheffield Marketing online, you will find that many of our contact forms ask for common types of personally identifiable information, such as name, street address, and e-mail address. We ask for this information to help us reply to you.

Providing personally identifiable information is voluntary. Sheffield Marketing always leaves it up to you whether to submit personally identifiable information online. If you would like to contact Sheffield Marketing, but do not wish to submit personally identifiable information online, you can reach a Sheffield Marketing representative by calling the Sheffield Marketing hotline at 847.863.1441.

As an optional benefit when visiting the Sheffield Marketing Web site, you may customize your Sheffield Marketing online visits in the area of the site called My Sheffield Marketing. If you register to use My Sheffield Marketing, you will be required to submit your e-mail address before proceeding further. However, if you do not wish to register with My Sheffield Marketing, you will still be able to view all the contents of the Sheffield Marketing Web site.

This privacy statement covers the Web pages belonging to the Sheffield Marketing, Inc. It does not cover the privacy policies of Sheffield Marketing affiliates. For a list of these, please see the appendix below.

We bring you the benefits of information and shopping at Internet speed.

During your visit to the Sheffield Marketing site, you will find that we offer online shopping and customer services on selected Web pages. To handle online orders or inquiries more efficiently, Sheffield Marketing has provided electronic forms that request personally identifiable information such as name, street address, and e-mail address. These forms enable visitors and customers to communicate with Sheffield Marketing quickly and easily. As an alternative, those who want to communicate with Sheffield Marketing but do not wish to give personally identifiable information online may use the phone or fax numbers that we also provide on our Web pages.

Sheffield Marketing asks only for the minimum amount of information needed to assist you.
Sheffield Marketing uses personally identifiable information submitted online to:

  • respond to questions from customers or visitors to the Web site
  • provide customer support
  • share product news, updates, or helpful tips about Sheffield Marketing products
  • enable online shopping
  • inform users of special promotions
  • create reseller partnerships.

When we request personally identifiable information, we limit our request to the information needed to respond to inquiries or complete a transaction. Once you send information online to Sheffield Marketing, your information is used only for the specific purpose for which it was submitted.

Personally identifiable information that is submitted in a business capacity may be merged with available business data base directories.

Here are the types of information that Sheffield Marketing collects:
Contact and feedback forms: Anyone with questions or comments may use these electronic forms to submit inquiries to our Webmaster or to specific Sheffield Marketing business groups. If an individual wants to communicate with Sheffield Marketing through the Web site, we require a sufficient amount of information to respond to the individual's request. Sheffield Marketing replies to contact and feedback forms only once, unless a customer requests follow-up or additional assistance with a particular problem. If a customer contacts Sheffield Marketing online with a request that requires specific or regional expertise, the request will be forwarded to a local, Sheffield Marketing-authorized representative for handling.

Commerce forms: To process orders over the Internet in the United States, Sheffield Marketing asks for purchase and shipping information--name, address, phone and credit card numbers. Sheffield Marketing uses credit card numbers only to process specific orders for equipment and supplies.

Subscription forms: By subscribing to e-mail news and updates, customers get the benefit of the latest tips and information about specific Sheffield Marketing products. A subscriber can request that his or her name be removed from the mailing list by sending an e-mail to inquiries@Sheffield

Registration forms: Using the Sheffield Marketing Web site, customers can register Sheffield Marketing products and activate warranties online. Our online registration forms ask for name, address, machine serial number and some customer satisfaction data. Registering online also entitles the customer to the option of receiving product news and featured promotions by e-mail in the future. Customers can choose not to receive these additional e-mail contacts by clicking a designated opt-out box at the time of registration. Customers who have elected to receive news and promotions may request that these contacts be discontinued at any time by sending an e-mail to webmaster@Sheffield For those who do not wish to register online, the registration Web pages also have details on how to register by phone, fax, or mail.
Download forms: Visitors to the Sheffield Marketing Web site can download free evaluation copies of software by completing and submitting a download form. These forms ask for personally identifiable information.

Reseller forms: Resellers interested in becoming Sheffield Marketing partners can submit information through the Sheffield Marketing Web site.

Sheffield Marketing keeps personally identifiable information confidential.
While we at Sheffield Marketing are pleased to offer convenient services and shopping options online in the United States, we are also mindful of our responsibility to maintain the confidentiality of the personally identifiable information we receive.

Our agents and partners protect personally identifiable information.
When a customer purchases equipment or supplies online from Sheffield Marketing it may be necessary to transfer personally identifiable information to an independent Sheffield Marketing-authorized agent or partner, who then fills the order. Sheffield Marketing requires that its independent agents and partners handle personally identifiable information with the same concern for personal privacy as Sheffield Marketing.

Whenever Sheffield Marketing transfers personally identifiable information to its agents and partners, it is with the understanding that the information should be used for the sole purpose of fulfilling the customer's request and that the information should be kept confidential and secure at all times.

In some instances, when Sheffield Marketing transfers personally identifiable information to one of its authorized agents or partners, that agent or partner may need to share the personally identifiable information with an unaffiliated third party for the purpose of completing an order or providing a service. Information will be shared with outside parties only at your request. You can instruct a Sheffield Marketing agent not to share your information.

Sheffield Marketing gets your consent before sending you additional information.

Sheffield Marketing may wish to contact you with announcements about products and services that we believe will be of interest to you. If you do not want to receive these announcements, you can click an opt-out box on the appropriate Sheffield Marketing Web page before submitting your information. If a Sheffield Marketing Web page does not have an opt-out box, that means no additional announcements will be sent to you. You can unsubscribe from announcements by sending an e-mail with a description or copy of the announcement to webmaster@Sheffield

About links to non-Sheffield Marketing Web sites.
While visiting the Sheffield Marketing Web site, you may encounter links that take you to the Web site of another organization, such as a retailer that offers related services. Sheffield Marketing posts these links as a way of helping you locate related information and services easily. However, when clicking to a non-Sheffield Marketing Web site, please know that non-Sheffield Marketing web sites are not covered by this Privacy Policy and these other companies may not treat personally identifiable information with the same privacy protections as Sheffield Marketing. To find out how another company handles the information it receives online, please check the Privacy Policy posted on that company's Web site.

Only authorized Sheffield Marketing personnel or agents are allowed to handle personally identifiable information submitted to Sheffield Marketing online.

Any personally identifiable information that Sheffield Marketing maintains is stored in password-protected, secure environments that can be accessed only by authorized personnel. Sheffield Marketing instructs all personnel who handle personally identifiable information to use appropriate privacy and security precautions when processing this information.

Credit card data is encrypted.
To ensure that online shoppers in the United States can purchase with confidence from the Sheffield Marketing Web site, Sheffield Marketing protects credit card and shipping information with industry-standard encryption technology. Just as Sheffield Marketing is careful with your personally identifiable information, we likewise observe rigorous privacy protection standards when handling credit card and financial data. When a customer submits an order to Sheffield Marketing online, the personal and credit card information is used only to complete the purchase and arrange for shipping. This information is not used subsequently for marketing or unsolicited contacts.

Reviewing personally identifiable information submitted to Sheffield Marketing online.
Individuals may contact Sheffield Marketing to check the accuracy of their own personally identifiable information or to request that the information be updated or deleted by writing to

Sheffield Marketing will verify the identity of individuals requesting access to their information.
To prevent fraudulent access to the personally identifiable information stored by Sheffield Marketing, each Sheffield Marketing business group takes appropriate measures to verify the identity of each person requesting review, change or deletion of his or her personally identifiable information.

We want to hear from you!
We welcome your questions or comments about our Privacy Policy or about online privacy issues in general. To contact Sheffield Marketing about online privacy, please send a message with the word Privacy in the subject field to inquiries@Sheffield